FREQUENTLY ASKED QUESTIONSFind answers to the common questions asked about our services

HOW DO I ACCESS MY MAILBOX??

To access your mailbox, dail *97 and enter you passowrd(default password is 1111).

HOW DO I RECORD MY VOICEMAIL GREETING?

To record your voicemail greeting, Dial *97 From your extension or phone and Enter your password. Press 0 for admin options. Press 1 to record your unavailable greeting(Remember to listen to the instructions after recording your greeting to listen, save, update, modify or re-record you greeting) .

HOW DO I CHECK MY VOICEMAILS REMOTELY?

Call your own main number or office number / extension directly.Wait for your voice mail to answer the call. Press * to access your voice mail. Enter your PIN to enter your voice mail.

HOW DO I FACTORY RESET CISCO SPA 303/942 SERIES

Press the Setup button. Go to Factory Reset using the Navigation button. Press the OK soft key afterwards. SPA will reboot and will be back to its default settings.

HOW TO FACTORY RESET POLYCOM IP PHONE?

Select Menu -> Advanced -> enter password: 456 -> Admin Settings -> Reset to Defaults -> Reset Device Settings.